regio iT and Seibert Solutions
Why regio iT switched from Jira On-Prem to the Atlassian Cloud and what changed as a result in operations, structure and collaboration.
“The biggest advantage is actually that we have built a homogenized structure where everyone can find their way around.”
Alexander Cools | Chief Digital & Information Officer | regio iT
In Brief
regio iT
The move to the cloud took operational responsibility for the system off regio iT’s plate. The cloud replaces their own server, database and patching tasks with secure standard operations without ongoing update and plugin overhead. At the same time, the Jira structure was rebuilt so that it is consistent and easier to use across all projects.- Industry: IT
- Headquarters: Aachen, Germany
- Employees: approx. 750
Products in use:
- Jira
- Confluence
- Templating.app
- Awesome Custom Fields
A strong Atlassian partner
Our approach
The move to the cloud was deliberately used by regio iT to question existing structures. First, the current situation was analyzed and requirements from existing usage were collected. On this basis, a new Jira setup was developed in workshops and through exchange with stakeholders – deliberately not carrying over historical legacy structures. The goal was a consistent structure that works for all teams in their daily work and facilitates cross-project collaboration.
regio iT deliberately chose a greenfield approach: learning from existing experience without carrying over grown structures, fields or workflows to the cloud.
Joint results we’re proud of
The move to the cloud has noticeably relieved regio iT in operations and at the same time created the basis for a consistently standardized way of working across projects. Instead of their own server, database and patching topics, Jira now runs in secure standard operations. The greenfield approach was used to deliberately avoid carrying over historical legacy and to build a structure that is understandable for all teams and clearly regulates collaboration with external partners.
Operations
Operational responsibility no longer lies with in-house operations. Maintenance, updates and dependencies on plugins and scripts are eliminated, significantly simplifying day-to-day operations.
Team organization
The Jira structure is homogenized across all projects. Consistent fields, statuses and workflows provide familiarity, so every person can quickly orient themselves regardless of the project.
Collaboration with externals
External service providers and customers can be integrated more easily. Defined security levels control which issues remain internal and which are visible externally.
“Working with Seibert is a pleasure for me because you can collaborate very well, very professionally, and because it is always solution-oriented.”
Alexander Cools
Chief Digital & Information Officer | regio iT
regio iT uses a combination of Atlassian tools
Many thanks to our partners at regio iT
Alexander Cools
Alexander Cools
Chief Digital & Information Officer, regio iT
Lars Kohnen
Lars Kohnen
Service Manager & Atlassian Administrator, regio iT
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