Service Management as a central platform
Transform your service processes
Unclear processes, manual steps and scattered tools cost time, money and effort. With Atlassian's Service Collection, we create a structured, centrally managed service world so teams can focus on what matters: delivering fast, reliable and scalable services.
End-to-end processes, clear responsibilities and a central system make service workflows transparent – from ticket to asset. Everyone involved always knows what to do.
Automations and smart features reduce manual handling and back-and-forth queries. Teams gain time for real problem solving and strategic tasks.
Open communication, central knowledge sources and AI-powered recommendations create a work environment where IT, support and business teams work hand in hand.
One platform that connects teams, tools and data
Flexible, smart and connected from the ground up: the Atlassian Cloud Platform forms the stable foundation for your collaboration – connecting people, tools and the data that holds your work world together.
Still have questions?
What does the Service Collection cost?
What does the Service Collection cost?
The Service Collection is available in three license tiers: Standard, Premium and Enterprise – suitable for teams of any size. Pricing depends on the chosen edition and the number of users in your organization. For example: for a team with 100 agents (monthly billing), the Premium Edition costs around $47.48 per agent per month. For a custom quote, just get in touch – we’ll create a tailored license calculation for your team.
What is included in the Service Collection?
What is included in the Service Collection?
The Service Collection includes four powerful Atlassian products: Jira Service Management, Customer Service Management, Assets and Rovo. All applications are seamlessly integrated and together form a comprehensive platform for IT and customer service.
Are there discounts for multi-year terms?
Are there discounts for multi-year terms?
Yes! If your company enters into a multi-year Master Licensing Agreement (MLA) with us, we can often offer attractive discounts. We’ll create a custom quote for your long-term licensing strategy.
Let's talk about service.
