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Service Management as a central platform

With the Atlassian Service Collection, you optimize your service processes: from ITSM to customer service and asset management to AI-powered automation – all in one system.
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Explore the Service Collection

The following Atlassian products are part of the Service Collection – seamlessly integrated for professional service and support:

Service Management for everyone

As the leading platform for IT service management, Jira Service Management has evolved into an enterprise service solution – bringing Dev, IT, and business teams together on a shared platform.
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Transform your service processes

Unclear processes, manual steps and scattered tools cost time, money and effort. With Atlassian's Service Collection, we create a structured, centrally managed service world so teams can focus on what matters: delivering fast, reliable and scalable services.

End-to-end processes, clear responsibilities and a central system make service workflows transparent – from ticket to asset. Everyone involved always knows what to do.

Illustration: Clarity over complexity

One platform that connects teams, tools and data

Flexible, smart and connected from the ground up: the Atlassian Cloud Platform forms the stable foundation for your collaboration – connecting people, tools and the data that holds your work world together.

Learn more about the Cloud

Still have questions?

What does the Service Collection cost?

The Service Collection is available in three license tiers: Standard, Premium and Enterprise – suitable for teams of any size. Pricing depends on the chosen edition and the number of users in your organization. For example: for a team with 100 agents (monthly billing), the Premium Edition costs around $47.48 per agent per month. For a custom quote, just get in touch – we’ll create a tailored license calculation for your team.

What is included in the Service Collection?

The Service Collection includes four powerful Atlassian products: Jira Service Management, Customer Service Management, Assets and Rovo. All applications are seamlessly integrated and together form a comprehensive platform for IT and customer service.

Are there discounts for multi-year terms?

Yes! If your company enters into a multi-year Master Licensing Agreement (MLA) with us, we can often offer attractive discounts. We’ll create a custom quote for your long-term licensing strategy.

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Let's talk about service.

contact team

Seibert Solutions GmbH

Luisenstraße 37-39, 65185 Wiesbaden
+49 611 20570 42 solutions@seibert.group