Activate your
company knowledge with AI
Customers who trust us
Beyond AI buzzwords
How Rovo truly helps in everyday work
Rovo connects information from Jira, Confluence, Drive, SharePoint, and more into an intelligent knowledge network – making that knowledge practically usable for every team.
Our experience: AI is only as good as the knowledge base it can access. That’s why everything starts with knowledge: the foundation for effective automation and intelligent processes. On top of that, service scenarios apply this knowledge to ease support workloads or prioritize incoming requests.
The result: Quality – automated, consistent, and high-quality outcomes.
Knowledge
“I’m searching for information but can’t find it.”
Rovo Enterprise Search with the right connectors searches all your tools – even new employees can find every piece of information.
“Our knowledge management is chaotic.”
Rovo analyzes existing Confluence spaces and suggests what should be updated, merged, or archived.
Service
“Our support team is drowning in repetitive questions.”
Rovo Agents in Jira Service Management automatically answer common questions before they ever become tickets.
“Tickets often land with the wrong team without any priority.”
Rovo recognizes the content, prioritizes, and routes requests to the appropriate agents.
Quality
“I want to hand off routine tasks.”
Rovo suggests automations for tasks like follow-up reminders.
“I want to enforce corporate design and guidelines everywhere.”
Corporate Design Agents ensure the quality of your corporate communications.
Why Rovo matters now
Studies show that teams spend up to 20% of their working time searching for information or recreating it. Rovo is now included in all Atlassian Cloud plans and addresses exactly this – with the goal of making knowledge available where it’s needed and accelerating workflows with AI.
Every AI model is only as good as the knowledge base behind it.
In this video, our Rovo expert Daniel Schmidt shows you how Rovo makes information from Jira, Confluence, Drive & Co. actionable. This turns existing company knowledge into better decisions, better service, and ultimately better quality.
Answers to your questions
Learn how to use Rovo effectively: from first pilot projects and better prompting to integrating it into your daily workflows. That’s how AI becomes real support, and knowledge turns into tangible value.
How do I start a pilot project with Rovo?
Choose a team or process where knowledge plays a central role, e.g. IT support, project management, or onboarding. Together, we’ll identify typical pain points and use Rovo in a targeted way: for ticket triage, knowledge preparation, or a virtual support agent. Goal of the pilot: See real results within a few weeks – no theory or buzzwords, just measurable value.
Should I train my team in prompting?
Rovo understands natural language, but precise inputs (“prompts”) make all the difference. Those who know how to ask Rovo questions get better answers, reports, and recommendations. Most people are already familiar with best practices for good prompting from tools like ChatGPT – but Rovo uses your company’s internal knowledge. AI alone doesn’t create quality. Real value emerges when people contribute their expertise, structures and processes are in place, and Rovo learns from them. Tip: Just 30 minutes of training can significantly improve results.
How do I connect tools like SharePoint?
Rovo unlocks its full potential when it has access to your entire knowledge ecosystem. Through connectors to your existing tools like Google Drive, SharePoint, or Slack, Rovo accesses documents, messages, and tickets – always respecting your user permissions. This creates context-rich answers instead of isolated search results. Result: No more system breaks – results in no time.
What does 'turning company knowledge into real business value' mean in practice?
In many organizations, knowledge exists but doesn’t flow into decisions or daily work. Rovo changes this by surfacing information exactly when it’s needed: right in the context of projects, tickets, or meetings – without time-consuming searches. This turns documentation into actionable knowledge:
- Service requests are resolved faster using previously solved problems.
- Lessons learned are directly accessible to everyone in the company.
- Decisions are based on your company knowledge instead of AI hallucinations.
In short: Rovo translates existing knowledge into tangible results – without requiring more tools or meetings.
Your Rovo Playbook
Get access to the playbook “Knowledge Becomes Impact” and learn how you can turn your company knowledge into real business value with AI!
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Do you have questions about Rovo? – Talk to our team.