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INIT and Seibert Solutions

Around 1,500 employees, a small internal IT team and global users across all time zones: INIT faced the challenge of ensuring stable operation of Atlassian Data Center systems, implementing regular security updates and minimizing downtime. Migrating to the Atlassian Cloud was therefore the next logical step.

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“We have regained valuable resources.”

Gertrud Wass-Moschina | Team Lead Application Management | INIT

In Brief

INIT

INIT employs around 1,500 people. The internal IT team consists of five people and manages a large, heterogeneous user base with globally distributed working hours.

Around 400 developers work in development. In use are Jira and Confluence, today with around 1,200 Jira Cloud licenses.

  • Industry: IT
  • Headquarters: Karlsruhe, Germany
  • Employees: approx. 1,500
  • Developers: approx. 400


Products in use:

  • Jira Cloud
  • Confluence Cloud
  • Jira Service Management

What improved through the cloud migration


The migration to the Atlassian Cloud has noticeably relieved INIT: maintenance overhead has dropped significantly, security risks have been reduced and the IT team can now focus more on strategic topics.

Stable operations

No more manual monthly security updates in Data Center. Updates run automatically, security risks decrease and unplanned downtime is significantly reduced.

Focus on further development

Instead of investing time in maintenance, the IT team now actively drives optimizations in Jira and Confluence and develops the system landscape in a targeted way.

More value for users

The freed-up capacity flows into qualified support, consulting and enablement – so users can fully exploit the potential of the tools.

Starting position before the cloud migration

5 people in the IT team

Small core team for operating, supporting and further developing the Atlassian systems.

1,200 Jira users

International, heterogeneous user base with high demands for stability and availability.

3 days for updates

Monthly security updates in Data Center tied up several working days of capacity during ongoing operations.

The decision for an Atlassian partner

for the cloud migration

For the migration from Atlassian Data Center to the cloud, INIT relied on the support of Seibert Solutions. The internal IT team generally likes to work independently and brings deep technical know-how. However, experience from the self-managed Confluence migration showed that time-intensive troubleshooting of individual problems tied up valuable capacity. For the Jira migration, INIT therefore deliberately chose a partner who offers not just licenses but also sound consulting.

INIT Gertrud M - Preview

Our small IT team was massively overloaded by the monthly security updates in Data Center. Moving to the cloud was the only solution to regain valuable resources and focus again on our actual task: making our users more effective.

Gertrud Wass-Moschina | Team Lead Application Management
INIT


INIT uses the following Atlassian tools

Confluence

Confluence is used as an internal wiki for documenting knowledge. After the cloud migration, the focus is on optimizing content and on consulting and supporting users.

Discover Confluence
Jira

Jira is used by 1,200 cloud users worldwide at INIT. The migration to the cloud serves to reduce security risks, eliminate manual security updates and avoid downtime.

Discover Jira
Jira Service Management

Jira Service Management is used cloud-based at INIT. Its use supports structured service processes and centralized handling of requests.

Discover Jira Service Management

Collaboration with Seibert Solutions

- How the collaboration came about

INIT operated without a partner for a long time and handled many topics themselves. After the Confluence migration, however, it became clear that time-intensive troubleshooting was placing a heavy burden on internal capacity. For the Jira migration, INIT therefore chose support from Seibert Solutions – with the goal of noticeably relieving the internal team and refocusing on support, user consulting and optimizations.

  • Consulting and support – not just license procurement
  • Support with the Jira migration to reduce internal troubleshooting overhead
  • Confluence migration initially carried out internally; Jira migration with support from Seibert Solutions
  • INIT handled the communications work and could focus on optimizations and user consulting



Curious about what's possible for you?

Book a free initial consultation with us!

In the free initial consultation, we discuss your current situation, challenges and goals. Find out in just 30 to 60 minutes how we can support you.

You receive:

  • a neutral initial assessment of your situation
  • inspiration on tools, workflows & suitable solutions
  • initial solutions for how your team can get started in a structured way

We look forward to hearing from you

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